Tompkins County Public Library

Friday, May 3, 2013

PATRON COMMENTS - April 2013

Comment: I would like to read skateboarding Magazines.  If you could get some I’s like that. 
Response: Thank you for this suggestion.  Periodicals are selected and purchased annually for the next year. Please let us know if you have specific titles for consideration. We will research and consider this subject for purchase.
 
Comment: Please do something about the opera CD’s VERY CLUMSY!  IMPOSSIBLE!
Response: We are sorry that you are frustrated.  What is the nature of the problem?  More detail would assist us in analyzing the problem so that we can see what can be done.

Comment: I think I have a great idea for an Art Exhibit; the history of tattoos, and tattooing.
Response: Thank you for your suggestion.  The art exhibits are booked at least a year and often two years in advance.  Your idea has been shared with the Art and Exhibit Coordinator at the library.

Comment: How do I get my computer time back when computer crashes happens?
Response: We are very sorry this happened.  Please speak with the reference librarian.  They can help you.

Comment: Please order a DVD of Douglas Sirk’s classic Written on the Wind.
Response: This suggestion has been forwarded to the librarian who selects the DVDs.

Comment: It would be helpful to have an EXPRESS line for simple pick up of reserved books/limited stuff.
Response: Thank you for this idea.  We will share this idea with circulation department.

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