Tompkins County Public Library

Thursday, January 31, 2013


Comment:  I have a slight problem.  I got on an airplane and flew to the other side of the planet and realized when I got to work that the DVD my wife and I checked out of Ithaca-Tompkins County Public Library was still inside my laptop. Your outstanding staff has addressed this problem with great kindness.  Please accept my sincere thanks. 
Response: Thank you for your positive feedback.  The staff are very dedicated to providing outstanding service to a wonderful community.

Comment: Tutors are awesome but have a closed in room would be better for a “quiet atmosphere” in the Library.  Loud conversation today in the periodical section with tutor and student. 
Response: Thank you for your suggestion. The Ezra Cornell reading room offers a quiet study room.

Comment: I love this library!  I know funding is tight that’s why I’m surprised and disappointed when I see all the lights on at night and when the library is closed.  Is that just a coincidence that I see them on when I walk by or could this be a cost-saving opportunity? 
Response: Thank you for your concern.  The lights are on a timer and are on because of the night crew that cleans the library.