Tompkins County Public Library

Sunday, February 28, 2010

Patron Comments February 2010

Comment: Since you are eliminating videos in the children’s section, will DVDs be renewable, please?
Response: All of our DVDs circulate for one week with no renewals. The exception is for multiple disk sets, which may be renewed for an additional week as long as there are no holds on the title.

Comment: Please, please do not get rid of books on cassettes. Many reasons including: 1.) you can put it in your pocket as you do chores, 2.) you don’t have to worry about where it stops.
Response: Unfortunately new titles for books on cassettes are unavailable. We are discarding the books on cassette as they become worn or damaged.

Comment: More Johnny Russo live music.
Response: We are very grateful to Johnny Russo for his ongoing support and his many concerts in the library.

Comment: I would like to encourage the library to reconsider its renewal of its policy on DVD’s that contain 3-4 disks. It is the rare person, who has the time to complete viewing these in one week.
Response: An exception to our no-renewal policy for DVDs was made for multiple disk sets to allow one renewal as long as there is no one on the waiting list.

Comment: You have a beautiful library.
Response: Thank you.

Comment: Love the art exhibit.
Response: Thank you. We are very fortunate to live in a community with so many talented and creative artists.