tag:blogger.com,1999:blog-15404810374853646462013-05-11T02:46:28.646-04:00Tompkins County Public Librarynoreply@blogger.comBlogger76125tag:blogger.com,1999:blog-1540481037485364646.post-47412921080921300992013-05-03T15:20:00.000-04:002013-05-03T15:20:25.141-04:00

Comment: I would like to read skateboarding Magazines.  If you could get some I’s like that.  Response: Thank you for this suggestion.  Periodicals are selected and purchased annually for the next year. Please let us know if you have specific titles for consideration. We will research and consider this subject for purchase.   Comment: Please do something about the opera CD’s VERY CLUMSY! 

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-22329526279183384362013-05-03T14:48:00.000-04:002013-05-03T14:48:28.324-04:00

Comment: Start a collection of Blu-ray movies.  Response: Thank you for your suggestion.  At this time we are not ready to add another format for several reasons.  DVDs may be viewed on Blu-ray players, but not vice versa.  Disks are easily scratched and Blu-ray cost considerably more than most DVDs.  In addition another format is an investment in time and processing. Comment: It would save the

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-48075309764208314462013-05-03T14:40:00.000-04:002013-05-03T14:40:32.901-04:00

Comment: Fix computer time because people lose time from loading on slow network.  I lose 30 minutes from my time.Response: Thank you for your time looking into this. Thank you for bringing this to our attention.  We are aware of the slow internet access and are looking into the problem and investigating solutions. Comment: I want to let you know that I enjoyed looking things up on the internet

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-32869410211230175552013-05-03T14:33:00.000-04:002013-05-03T14:40:08.481-04:00

Comment: I really like the “It came from the Library display!  It looks so good! Response: Thank you very much. Comment: Unable to place purchase request via library catalogue terminals!  (Please remedy!) Response: Thank you for notifying us of this problem.  We will investigate and correct the problem. Comment: Great Exhibit – the cast collection.  Who knew Cornell had such stuff?  Thanks!

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-33700143774518637082013-01-31T14:50:00.000-05:002013-01-31T14:51:05.997-05:00

Comment:  I have a slight problem.  I got on an airplane and flew to the other side of the planet and realized when I got to work that the DVD my wife and I checked out of Ithaca-Tompkins County Public Library was still inside my laptop. Your outstanding staff has addressed this problem with great kindness.  Please accept my sincere thanks.  Response: Thank you for your positive feedback.  The

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-84581831850922507902012-10-09T17:14:00.000-04:002012-10-09T17:16:40.620-04:00

Comment:  Please replace the bathroom doors.  Not everyone washes their hands (obviously).  Being forced to open a door with a door knob makes it pointless to wash my hands here!  Thank you.  Response:  Thank you for your observation.  We will forward your comments to facilities for consideration. Comment:  You need to hire a few people of color that are visible to make this library more

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-44169266304398444932012-10-09T16:27:00.000-04:002012-10-09T16:34:16.937-04:00

Comment:  The “Not New but Worth a View” shelf - specifically science fiction/fantasy segment, has wonderful suggestions, but many of them are sequels or later books in trilogies.  Much as I would like to read them all, it would be a much greater service to people, who just want to pick up something quickly, if they are stand alone or first books in the series. Thanks   Response:  Thank you for

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-92135582937680700752012-06-07T15:56:00.000-04:002012-10-09T16:32:58.229-04:00

Comment:  textarea: This calculator is useful and very interesting!  I have some suggestions (sorry, I work on evaluation for a living):  If you asked for usage per month (regardless of how often people visit) you'd probably get more accurate info.   But even as is, it's cool! Response:  Thank you for your suggestions and your analysis.We are very happy that you like the calculator. This is an

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-16516793565833010752012-06-07T15:42:00.000-04:002012-06-07T15:42:12.570-04:00

Comment:  Please buy Sonoma Rose by Jennifer Chiaverini.  Thank you!Response:  Your request has been given to the selectors.  Comment:  Purchase request forms are available at all the public services desks in the library as well as on website and in the sidebar in the online catalog.  Response:  These requests go directly to the selectors for a quick follow-up on requested titles. Comment:  

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-67904262616637386002012-02-07T15:42:00.000-05:002012-02-07T15:42:46.750-05:00

Comment:  As the Finger Lakes are an emerging wine region, it might be nice to consider expanding your wine section. Response: Thank you for your suggestion. Your suggestion has been shared with the acquisitions librarian. Comment: A DVD should be renewal based on the number of total hours not the number of disks, for example Auschwitz, inside the Nazi State. Response: Thank you for your

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-15985191974253930842012-02-07T15:21:00.000-05:002012-02-07T15:21:06.140-05:00

Comments: Love the Library! Please, please, please make better signage in the audio book area. I check out audio books often and find the section non-user friendly. It would be very helpful to have more signs on shelves (not just shelf ends) showing where to find things. Response: Thank you for your suggestion. We will review the signage in the audio book area and see what we can do to provide

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-37619481596450759122012-02-07T15:03:00.000-05:002012-02-07T15:03:06.200-05:00

Comment: I found the Value Calculator very interesting indeed. I knew I loved my local library for many different reasons but to put an actual dollar amount on it was a fantastic idea. I calculated the amount of my bi-weekly trip and found the results to be as accurate as possible.....the yearly cost would be off the charts. Thanks Response: Thank you very much for your positive comments. We

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-72025508948229887432011-11-03T10:06:00.000-04:002011-11-03T10:06:28.461-04:00

Comment:  I would love to have books on tape by Louie L’Mour. I listened to everything currently held. Thank you. Response: Thank you for your recommendations. Comment:  The lighting stinks. How about some free natural light from skylights, like Walmart does? Response:  Thank you for your comments. We do have skylights in the Avenue of the Friends and there is plenty of natural lighting in the

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-83099892329295148762011-09-30T14:20:00.019-04:002011-10-06T14:50:13.483-04:00

Comment:  We enjoy a reading time with children in the nice reading area on the sofa next to the information desk in the Youth Area. However, we feel children are disrupted by comics on the shelf right next to the reading area. I as a parent try to encourage kids to read books, not comics yet, so I would appreciate very much if you can consider moving comic shelves to other areas. Thank you.

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-87464523784670378182011-08-29T12:31:00.002-04:002011-08-29T12:33:14.425-04:00

Comment: I love this library, they have great movies and the computers are great. I will come all the time. Response: Thank you for your positive comments. We have a talented, dedicated staff who love providing resources and services to a wonderful community! Comment: Play a little music but quietly. This library is awesome, good books and movies. Enough time on computers. Response: Thank you

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-67108499985122338002011-07-31T00:00:00.028-04:002011-09-20T11:02:45.662-04:00

Comment: Suggestion – Have a motorized chair available for patrons who have difficulty walking. Response: Thank you for the suggestion. We do have an automated cart at the front entrance of the library for this purpose. We can investigate the purchase of an additional cart. Comment: I hope you can do away with the monitors at the checkout counters. They interfere with human to human contact.

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-83751738510637845532011-05-31T00:00:00.127-04:002011-08-29T12:35:43.483-04:00

Comment: I think the library should have a wider variety of movies and books on tape. Response: Librarians select DVDs and audiobooks from a wide variety of resources and strive for a diverse and well rounded collection.  We welcome your suggestions for titles not in our collection.  Patron request forms may be found at any of our public services desks and on our website tcpl.org  under the “

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-29186465991412354522011-04-30T23:59:00.000-04:002011-07-19T11:17:46.673-04:00

Comment: There seems to be a number of smokers gathering at the entrance by the sidewalk lately and patrons are forced to walk through a cloud of smoke to enter the library.  Could the smokers be deterred please?Response: Thank you for providing this feedback. We will review the signs indicating the “no smoking” areas.  Comment: I love this library.  But not the new flashy screen at the checkout.

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-70703333781928621252011-03-31T23:59:00.000-04:002011-07-19T11:18:17.935-04:00

Comment: The selection of books on display for Women’s History Month is disappointing: 2 books on yoga for pregnancy, a book from a reality TV star?!  How about books about great women in history.Response: This is a very popular display table that changes and is updated frequently.  A review of this table and the table in youth services this afternoon had books about a number of important women

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-73677995761236212022011-03-21T15:40:00.002-04:002011-03-30T11:51:10.591-04:00

Comment: Library staff is always polite and helpful. I appreciate their professional attitude. They do try to remind customers about food and noise. Response: Thank you for your kind comments about TCPL staff. They are dedicated to providing the best possible service and do try very hard to help everyone use the library appropriately. Comment: The volume of noise is rising every day and it is

Tompkins County Public Librarynoreply@blogger.com2tag:blogger.com,1999:blog-1540481037485364646.post-44081430234559042372010-12-31T13:11:00.000-05:002011-01-06T13:16:24.053-05:00

Comment: We noticed some negative reaction/vibe toward small children who may make unexpected loud noises and not quite understand a “library voice” yet. Could you please consider rethinking why the children’s section needs to be silent? Response: We agree children should be able to enjoy youth services and not be completely silent. However continued loud noises are disruptive to other patrons.

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-70316944098002659322010-11-15T11:24:00.000-05:002010-11-15T11:24:39.673-05:00

Comment: A poster of the top 100 books fiction and non-fiction Response: We do appreciate your suggestion. There are many lists of the top 100 works of fiction and nonfiction. Our adult services librarians would be very happy to provide you with some of these lists. Comment: Please stop charging for book holds. Response: Thank you for your concern. Currently holds provide significant revenue

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-20739606933593873192010-11-15T11:00:00.001-05:002010-11-19T13:51:39.823-05:00

Comment: Thank you for calling me about my headset. Very nice to know that people like that are still around. Response: You’re welcome. Comment: Thank you for the directions. We appreciate it. Response: You’re welcome. We enjoy helping. Comment: I have gone to 2 libraries trying to get help downloading books. I was told that help is available Tuesday or Thursday evening. Please make this

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-52186177766796465442010-11-15T10:30:00.000-05:002010-11-15T13:37:09.974-05:00

Comment: I love going to the library! Response: Thank you! We are so glad that you are enjoying the library!

Tompkins County Public Librarynoreply@blogger.com0tag:blogger.com,1999:blog-1540481037485364646.post-57537913448416733722010-07-29T12:11:00.002-04:002010-07-29T12:11:36.284-04:00

Comment: I love going to the library! Response: Thank you! We are so glad that you are enjoying the library!

Tompkins County Public Librarynoreply@blogger.com4