Tompkins County Public Library

Thursday, September 25, 2008

Patron Comments - August 2008

Comment: Thank you, Thank you, Thank you, for the globe.
Response: Your welcome!

Comment: I’m really glad to see those interactive kinetic games attached to the wall next to the circulation desk, they’re a boon to (those of us) with a couple of rambunctious kids.
Response: Thank you! We like them too.

Comment: 2 Bicyclists love the library! Or maybe it’s that library patrons like to bike. Either way the bike racks are always full and it makes me sad to have to chain my bike to a bench or sign. Any chance we can get more bike racks?
Response: The new TCAT building is slated to include additional bike racks. There are also bike racks located behind the TCAT bus shelter.

Comment: As one who has over the years, been overdue… At times I have been long overdue. If you want to get the many thousands of dollars owed to you, restrict internet access until fines are paid. Internet access at the public library is a privilege that is bestowed upon us. It is not an obligation owed to us.
Response: Thank you for your comments. Fines are directly associated with borrowing privileges and not related to other services provided in the library.

Comment: This is most unwelcoming library I have visited –met with unkindness – spoiled the visit to your community.
Response: Truly sorry you feel this way. I wish I had more information on your experience.

Comment: 2 patrons want key tags for library cards.
Response: This is under consideration for next year. Unfortunately we have just ordered library cards for this year.

Comment: The graphic novel, Stuck in the Middle, is a truly inappropriate book for any age especially young people.
Response: This title received a starred review in library literature and fits into our collection policy.

Comment: More large print books especially non-fiction
Response: Will refer your request to Adult Services

Comment: A simple machine to buff DVDs and extend their life and viewing pleasure. Often DVDs are so scratched that they will not play.
Response: Please place a note on DVDs that will not play or that skips. We do have a cleaning machine that will fix most of these problems.

Comment: Thank you for finding Ithaca Journal obit from 1904 in under 15 minutes.
Response: Thank you.

Comment: You’re wonderful (finding IJ article in a database)
Response: Thank you.

Comment: Need a color printer
Response: Under consideration

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