Tompkins County Public Library

Wednesday, July 11, 2007

Patron Comments - May and June 2007

Comment: There should be a water fountain in children’s section.
Response: We think so too. However, the cost is prohibitive to add one at this time.

Comment: You have a great library, but the entrance is quite unattractive and dirty
Response: Thank you. Front entrance has been power washed and is due to be repainted this year.

Comment: It seems awful to close the library on Sundays before the end of the school year. Please reconsider
Response: We would love to be open longer, but only have funding through May.

Comment: You should be allowed to check out 4 DVDs at once
Response: Policy currently under review

Comment: I love the “Absolute Boyfriend: the series” I hope you purchase more. However it might work best in the Young adult paperback section
Response: Thank you for the suggestion

Comment: Would you consider allowing patrons either one very long checkout or one renewal. Response: I don’t think that would disrupt circulation that much and it would allow patrons to check out over very long book and finish reading it. Most items may be renewed for an additional check out period. New books and those with holds may not be renewed.
Additionally, the system does not allow for this option.

Comment: Handicapped bathroom toilets are too low for anyone with leg, knee or spine problems. An easy fix is a toilet riser.
Response: Will investigate

Comment: Audio books on CD by Anna Quindlen skipping
Response: Will inform the audio visual department for cleaning

Comment: Love books read on CD and want to listen to story and follow along in the book. We want the CD to tell us when to turn the pages.
Response: Your request has been submitted to the Youth Services Department

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