Comment: I have a slight problem. I got on an airplane and flew to the other side of the planet and realized when I got to work that the DVD my wife and I checked out of Ithaca-Tompkins County Public Library was still inside my laptop. Your outstanding staff has addressed this problem with great kindness. Please accept my sincere thanks.
Response: Thank you for your positive feedback. The staff are very dedicated to providing outstanding service to a wonderful community.
Comment: Tutors are awesome but have a closed in room would be better for a “quiet atmosphere” in the Library. Loud conversation today in the periodical section with tutor and student.
Response: Thank you for your suggestion. The Ezra Cornell reading room offers a quiet study room.
Comment: I love this library! I know funding is tight that’s why I’m surprised and disappointed when I see all the lights on at night and when the library is closed. Is that just a coincidence that I see them on when I walk by or could this be a cost-saving opportunity?
Response: Thank you for your concern. The lights are on a timer and are on because of the night crew that cleans the library.
Response: Thank you for your positive feedback. The staff are very dedicated to providing outstanding service to a wonderful community.
Comment: Tutors are awesome but have a closed in room would be better for a “quiet atmosphere” in the Library. Loud conversation today in the periodical section with tutor and student.
Response: Thank you for your suggestion. The Ezra Cornell reading room offers a quiet study room.
Comment: I love this library! I know funding is tight that’s why I’m surprised and disappointed when I see all the lights on at night and when the library is closed. Is that just a coincidence that I see them on when I walk by or could this be a cost-saving opportunity?
Response: Thank you for your concern. The lights are on a timer and are on because of the night crew that cleans the library.
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