Comment: Please replace the bathroom doors. Not everyone washes their hands (obviously). Being forced to open a door with a door knob makes it pointless to wash my hands here! Thank you.
Response: Thank you for your observation. We will forward your comments to facilities for consideration.
Comment: You need to hire a few people of color that are visible to make this library more inviting.
Response: The Tompkins County Public Library values diversity in our workforce and we are taking measures wherever possible to increase the diversity. Our hands are tied by civil service as we are required to hire from a list. Only applicants that are reachable on the list may be interviewed for positions.
Comment: Get rid of the awful screens by check-out. Offensive to have moving pictures and ads in our faces. If you want to show the check-out info screen, fine, but keep it blank the rest of the time. Just one more intrusion of technology into our lives.
Response: Thank you for your suggestion. We have an equal number of patrons who make positive comments about the information on the screens. The self-checkout machines are an alternative to by-pass this technology and would by another option. Please let us know if you would like instructions on using the self-checkouts. We are happy to help.
Comment: Could you please keep the Y/J/P shelving carts in the youth services section while they are waiting to be shelved?
Response: Thank you for comment and suggestion. Unfortunately this is not practical as the unsorted carts are available for patrons to browse. The carts are then sorted, items put into the proper order, and prepared for shelving in the circulation office area.
Comment: Please acquire film “Fire” from director Deppa Menta. It’s part of a trilogy. Note you have the other two. “Earth” and “Water” Thank you.
Response: Your request has been forward to the librarian selecting DVDs.
Comment: Please consider purchasing DVDs for young people on ancient civilizations: Egypt, Greece, Rome, China, Inca, Aztec, Maja. 5th and 6th grade social studies curriculum.
Response: Thank you for your suggestions, which have been forwarded to the youth services librarians. We would also expect the school libraries to have these topics either in the school or through their BOCES.
Response: Thank you for your observation. We will forward your comments to facilities for consideration.
Comment: You need to hire a few people of color that are visible to make this library more inviting.
Response: The Tompkins County Public Library values diversity in our workforce and we are taking measures wherever possible to increase the diversity. Our hands are tied by civil service as we are required to hire from a list. Only applicants that are reachable on the list may be interviewed for positions.
Comment: Get rid of the awful screens by check-out. Offensive to have moving pictures and ads in our faces. If you want to show the check-out info screen, fine, but keep it blank the rest of the time. Just one more intrusion of technology into our lives.
Response: Thank you for your suggestion. We have an equal number of patrons who make positive comments about the information on the screens. The self-checkout machines are an alternative to by-pass this technology and would by another option. Please let us know if you would like instructions on using the self-checkouts. We are happy to help.
Comment: Could you please keep the Y/J/P shelving carts in the youth services section while they are waiting to be shelved?
Response: Thank you for comment and suggestion. Unfortunately this is not practical as the unsorted carts are available for patrons to browse. The carts are then sorted, items put into the proper order, and prepared for shelving in the circulation office area.
Comment: Please acquire film “Fire” from director Deppa Menta. It’s part of a trilogy. Note you have the other two. “Earth” and “Water” Thank you.
Response: Your request has been forward to the librarian selecting DVDs.
Comment: Please consider purchasing DVDs for young people on ancient civilizations: Egypt, Greece, Rome, China, Inca, Aztec, Maja. 5th and 6th grade social studies curriculum.
Response: Thank you for your suggestions, which have been forwarded to the youth services librarians. We would also expect the school libraries to have these topics either in the school or through their BOCES.
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