Comment: Please buy Sonoma Rose by Jennifer Chiaverini. Thank you!
Response: Your request has been given to the selectors.
Comment: Purchase request forms are available at all the public services desks in the library as well as on website and in the sidebar in the online catalog.
Response: These requests go directly to the selectors for a quick follow-up on requested titles.
Comment: Put an umbrella holder near the door so my umbrella won’t wet your floor.
Response: Thank you for your suggestion.
Comment: Four weeks is better than 3 for time out!
Response: Most items can be renewed for an additional three weeks if no one is on the waiting list. Only the high demand collection of new books cannot be renewed.
Comment: Make library “card” available as a key ring attachment(like the “cards” supermarkets and drug stores use)
Response: Thank you for your comment. Currently there is an option to have a key ring library card. Patrons may choose either the full size card or the key ring card. Patrons may purchase a new card from the circulation desk for $2.
Comment: Drive-thru drop-off box would increase library use significantly for parents with young children, since returns in-person is a big production presently.
Response: Thank you for your suggestion. We would love to have a drive-through drop box. However there is no room to do this safely. There are return slots outside the front of the library and 15 minute parking spots.
Comment: Hi, love you, but I haven’t seen any new plays (812) in years, what’s that about?
Response: Thank you for pointing this out. This information has been given to the Librarian, who selects titles for this subject area.
Comment: This library has a great selection about gay & lesbian teens, but only 2 novels about trans teens, and no non-fiction specific to trans teens. Please provide more resources for transgender youth!
Response: Thank you for bringing this need to our attention. Librarians are looking for titles to fill this gap in the youth services collection.
Comment: A lot of movies are unplayable. Could you ask people to send a little note to let you know what’s bad?
Response: Thank you for your comment. We do encourage patrons to let us know when a DVD or audiobook is not working properly. The library has a machine, which cleans and does minor repairs on disks.
Comment: Please mark the MP3 cases more clearly – they look just like books on disc.
Response: Thank you for your comment. This is a good suggestion, which we will talk to technical services where the items are processed.
Comment: Offer writing class for kids (that includes 10 year olds). Last year you did a free 5 session course with local authors – it was great! Have a sign up for email notification for kids programming on website. Put it and other sign-ups for email list on homepage. You have one but it’s hard to find and I don’t know if it includes kids programs.
Response: We appreciate your suggestions for promoting and registering students for our programs. We will be investigating the email notifications.
Comment: I am disappointed. There was not one audio cassette tape in the library. With my new –old vehicle, I require these cassettes. I would have had a more enjoyable car trip. Literally half the children’s books on tape/cd shelf is empty.
Response: Thank you for your comments. We are sorry you were disappointed. Our collection of audio cassettes was eliminated because the cassettes were worn from heavy use and replacements were no longer available in that format.
Response: Your request has been given to the selectors.
Comment: Purchase request forms are available at all the public services desks in the library as well as on website and in the sidebar in the online catalog.
Response: These requests go directly to the selectors for a quick follow-up on requested titles.
Comment: Put an umbrella holder near the door so my umbrella won’t wet your floor.
Response: Thank you for your suggestion.
Comment: Four weeks is better than 3 for time out!
Response: Most items can be renewed for an additional three weeks if no one is on the waiting list. Only the high demand collection of new books cannot be renewed.
Comment: Make library “card” available as a key ring attachment(like the “cards” supermarkets and drug stores use)
Response: Thank you for your comment. Currently there is an option to have a key ring library card. Patrons may choose either the full size card or the key ring card. Patrons may purchase a new card from the circulation desk for $2.
Comment: Drive-thru drop-off box would increase library use significantly for parents with young children, since returns in-person is a big production presently.
Response: Thank you for your suggestion. We would love to have a drive-through drop box. However there is no room to do this safely. There are return slots outside the front of the library and 15 minute parking spots.
Comment: Hi, love you, but I haven’t seen any new plays (812) in years, what’s that about?
Response: Thank you for pointing this out. This information has been given to the Librarian, who selects titles for this subject area.
Comment: This library has a great selection about gay & lesbian teens, but only 2 novels about trans teens, and no non-fiction specific to trans teens. Please provide more resources for transgender youth!
Response: Thank you for bringing this need to our attention. Librarians are looking for titles to fill this gap in the youth services collection.
Comment: A lot of movies are unplayable. Could you ask people to send a little note to let you know what’s bad?
Response: Thank you for your comment. We do encourage patrons to let us know when a DVD or audiobook is not working properly. The library has a machine, which cleans and does minor repairs on disks.
Comment: Please mark the MP3 cases more clearly – they look just like books on disc.
Response: Thank you for your comment. This is a good suggestion, which we will talk to technical services where the items are processed.
Comment: Offer writing class for kids (that includes 10 year olds). Last year you did a free 5 session course with local authors – it was great! Have a sign up for email notification for kids programming on website. Put it and other sign-ups for email list on homepage. You have one but it’s hard to find and I don’t know if it includes kids programs.
Response: We appreciate your suggestions for promoting and registering students for our programs. We will be investigating the email notifications.
Comment: I am disappointed. There was not one audio cassette tape in the library. With my new –old vehicle, I require these cassettes. I would have had a more enjoyable car trip. Literally half the children’s books on tape/cd shelf is empty.
Response: Thank you for your comments. We are sorry you were disappointed. Our collection of audio cassettes was eliminated because the cassettes were worn from heavy use and replacements were no longer available in that format.
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