Thursday, July 29, 2010
Thursday, July 15, 2010
Comment: It is great the library has spent all the money possible on great computers. Why are the screens all dusty and covered in dirt and not kept clean?
Response: Thank you for bring this to our attention. We are setting up a procedure for regular cleaning of the screens. Keyboards and mice are already on a cleaning schedule.
Comment: Frustration with not being able to reach a real person in circulation to renew items.
Response: We are very sorry that this has been a frustration for you. In addition to calling circulation, you may also call the adult reference desk at 272-4556 or 272-4557 extension 259. The staff at the reference desk may be able to assist you.
Comment: Difficulty renewing items online – not clear for a beginner.
Response: Thank you for your question. Please either stop at the reference desk or call the adult services reference desk at 272-4556 or 272-4557 extension 259. The adult services staff can show you how to renew your items or walk you through the process on the phone.
Comment: Need more books and DVDs on computer animation and design and there is a lack of books on small engine and tractor repair.
Response: Thank you for this information. The librarians, who purchase materials in these areas, have been informed of your observation.